Information Technology Business Plan

Information Management Hawaii, Inc. (IMH), by focusing its strengths, its key clients, and the underlying principles they need, will increase sales steadily for the first three year. The gross margin on sales will be maintained while the focus is on cash management, and working capital.

This business plan shows the way. It renews our vision, strategic focus and adds value to our target markets segments. This also strengthens our ties with local businesses. It also provides step-by–step instructions for increasing our sales and gross margin, as well as profitability.

This plan includes the summary, chapters regarding the company, products or services, market focus as well as action plans and projections. The plan also contains the financial plan.

1.1 Objectives

1. Achieve healthy earnings (EBIT) in the first year of operation.

2. Keep the overall gross margin in the mid-range throughout the operation.

3. Maintain just in time (JIT), inventory levels. This means that you should have 11 turns per year.

4. Sales will rise modestly, but steadily over the second and subsequent years.

1.2 Mission

Hawai&#8217 i businesses with reliable and professional IT support. Unsurpassed Customer Service. The application of Kinaole principles and heartfelt aloha will help us to make a fair return for our stakeholders and employee-owners.

1.3 Keys to Success

Our success is based on these keys:

• Building and maintaining strategic alliances between our manufacturers, and other industry partners.

• Adopting a customer- and market-focused sales and marketing paradigm; and,

• Manage the business by applying, consistently measuring, and adjusting the fundamentals for a Balanced scorecard.
  • Financial Goals vs. Results

  • Goals for Internal Business Processes vs. Results

  • Goals for Employee Learning and Growth vs. Results

  • Customer Satisfaction Goals vs. Results