Veterinary Clinic Business Plan

The Southwest Veterinary Clinic, located in Southwest Richmond, will be open. The clinic offers a complete range of medical services to pet owners. Southwest Richmond is made up of both industrial and residential properties. The area is home to approximately 20,000 people with moderate incomes. Many of these seniors have multiple pets.

The three nearest veterinary clinics to southwest Richmond are located within a 15 minute drive. Southwest Veterinary Clinic is a five minute drive away from most locations within southwest Richmond.

Michelle Johnson, DVM and Edward Anderson DVM are both veterinary professionals with seven years experience. Edward has four years of experience with the Richmond Emergency Veterinary Hospital. Michelle has worked as a Blue Cross Hospital staff vet for three-years.

Residents of Southwest Richmond are served at Richmond Emergency Hospital and Blue Cross Hospitals. Michelle and Edward have taken care of many pets from the southwest area of town over time. Many of these customers were very happy with the services they received. Thirty-three customers confirmed their intention to use the new hospital services.

1.1 Mission

Our goal is to ensure that customers’ pets live happy, healthy lives. We believe that a key element to a healthy pet is a great relationship with your veterinarian. Everyone at Southwest Veterinary Clinic is committed to professional, caring, personalized service. Southwest Veterinary Clinic prides itself on our dedication to the highest standard in veterinary medicine. Our clinic offers a full-service offering, including the latest veterinary medical technology.

Success keys 1.2

• Our patients are treated as if they were our pets. We strive to give our customers the service they deserve.
• We adopt a personalized approach to long-term health care for each of our patients. We want to provide enough information to our clients to enable them to make informed decisions about their pet companions’ health.